Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern the agreement between Katie Hulse / KRH1Designs, also referred to as “the Freelancer,” or “I” and any individual or entity engaging the Freelancer’s services, referred to as “the Client.” By engaging KRH1 Designs services, the Client agrees to be bound by these Terms.

  • Any work created by KRH1 Designs is unique to the client where possible.
  • Communication on work being undertaken between the Client and KRH1 Designs is to be done through e-mail or 1-1 meetings.
  • A 50% non-refundable deposit may be required before work can commence on your project, if this is the case then this will be made clear during the information gathering stage.

2. Payment Terms

Payment terms are bespoke to each project, and will be detailed in the work contract both parties must sign before work commences.

  • Invoices are created close to the projects completion date.
  • Invoices are to be signed by both parties prior to completion date.
  • Payment is to be made for completed projects within 48 hours after the project has been finished and handed over to the client as necessary.

  • A deposit equivalent to 50% of the estimated total project cost maybe required before commencement of work. This deposit serves to secure your trust in my commitment to complete the project and to cover initial expenses. Deposits are  non-refundable and if required, will be discussed and agreed upon prior to the start of work.

    •  The remaining balance of the project/service cost shall be due upon completion, as outlined in the proposal.

  • If payments are not made in line with this then KRH1 Designs reserve the right to apply sanctions where necessary.

3. Service Terms

Service terms outline the scope of the services provided by the Freelancer, including deliverables and any limitations or exclusions.

Branding:

  • The designs I create are based upon your initial requirements, and until full payment is made they remain the property of KRH1Designs.
  • Branding includes Logo Design & Social Media Designs (Profile Photo and Background Images).
  • Business Cards and Leaflet/Poster designs are priced separately.

Business Audit:

  • This is where I dig deep and write a report on your businesses presence. Identifying areas that need improvement and giving pointers on how to work on those areas.

Business Development:

  • This comes after I have audited your business. Developing a personalised strategy on ways to increase sales and growth.

Media:

  • I can take photographs of your items needed to complete projects as required.
  • I can use images provided by clients for projects.
  • KRH1Designs takes no responsibility for copyright infringement and it is the Client’s responsibility to ensure that images are able to be used legally.

Social Media Strategy:

  • I have experience with Facebook, Twitter, Instagram and YouTube and can advise accordingly
  • I can create bespoke templates for you to use on the social media channels
  • I can create a personalised strategy unique to your business needs in order to grow your reach
  • KRH1Designs can only advise based on prior experience, and cannot be held responsible if reccommendations do not improve your business

Tech Support:

  • If the Client is not 100% satisfied with the repair then you must notify KRH1 Designs in a timely manner, in writing wherever possible,
  • I can provide Tech support remotely using TeamViewer. Using TeamViewer has no risk to your computer; therefore I do not take responsibility of anything that happens out of my control whilst connected to your computer.

Website Design:

  • The websites I create use the latest practices and architectures; ensuring your website is current and secure.
  • Website costs are based upon the number of pages, 1-5, 5-10, 10+ respectively, pricing going up in each bracket.
  • Online stores are completely bespoke using Shopify

Website Hosting:

  • The cost to host and maintain the website is £5 per month.
  • This includes minimal changes and upkeep to the website.
  • For larger updates an additional fee is payable, prices will be agreed on a case by case basis.
  • All contact for website hosting and updates is to be via email.
  • In the event of no longer requiring hosting at least 14 days notice is required in writing.
  • If you require the files of your website, please don’t hesitate to ask.
  • All payments for hosting are to be made in one of the following ways: Monthly recurring payment via PayPal or Standing Order through the bank.

5. Legal Terms

For branding work until payment is made all work undertaken remains the property of KRH1Designs.

  • I am insured and have a Professional Indemnity Insurance policy alongside a Public Liability Insurance policy. Covering both myself and my clients.
  • In the event of a dispute please see section 8 for information.
  • All work undertaken will remain confidential where possible with strict adherence to General Data Protection Regulations (GDPR).

6. Additional Legal Documents

In addition to these Terms, the Freelancer may require clients to sign additional legal documents such as:

  • non-disclosure agreements,
  • intellectual property agreements
  • non-compete agreements
  • data protection agreements

7. Legal Review

Clients are encouraged to have these contracts and legal documents reviewed by legal counsel to ensure compliance with relevant laws and regulations and to protect their interests.

8. Dispute Resolution

Any disputes arising from the interpretation or enforcement of these Terms shall be resolved through amicable negotiation wherever possible.

By engaging the services of the Freelancer, the Client agrees to abide by these Terms and Conditions.

This comprehensive Terms and Conditions page covers all the necessary aspects of the agreement between the Freelancer and the Client.

Last updated: 11th July 2024.

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