Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern the agreement between myself Katie Hulse / KRH1Designs, hereinafter referred to as “the Freelancer,” and any individual or entity engaging the Freelancer’s services, hereinafter referred to as “the Client.” By engaging the Freelancer’s services, the Client agrees to be bound by these Terms.

The way in which I work is that I will work on your project until you’re 100% happy.
The work I create for you is unique to you not the same themed designs site builders such as Wix and 1&1 create.
Communication between the client and I is to be done through e-mail or 1-1 meetings, social media is fine for initial thoughts but e-mail is preferred as I can find information easier which I need to include in my work.
If you have a time consuming project or content is not readily available I require a 50% non-refundable deposit before work commences.

2. Three Types of Terms and Conditions

These Terms encompass three main types of provisions:

Payment Terms: Specify the conditions under which payment is made for services provided.
Service Terms: Define the scope of the services provided by the Freelancer.
Legal Terms: Address issues such as ownership of intellectual property, confidentiality, and dispute resolution.

3. Importance of Terms and Conditions

These Terms serve to clarify the rules and expectations of the business relationship between the Freelancer and the Client. They protect both parties’ interests, outline responsibilities, and minimize the risk of misunderstandings or disputes.

4. Review with New Clients

The Freelancer will review and discuss these Terms with new clients prior to commencing work to ensure mutual understanding and agreement.

5. Enforcement of Terms

The Freelancer will only include terms that they are willing and able to enforce. Terms requiring legal action for enforcement will be avoided whenever possible.

6. Payment Terms

Payment terms specify when payment is due, the amount owed, and any consequences for late payment. Common payment terms include net 30 days or payment upon completion of the project.

For change of requirements I charge a £25 fee.
A 5 page non- e-commerce website is £100
£10 for each additional website page
If you have a custom project contact me to discuss competitive prices based on your budget!

Contracts and Invoices:

Invoices are created close to the projects completion date.
Invoices are to be signed by both parties prior to completion date.
Payment is to be made for completed projects within 48 hours after the project has been finished and handed over to the client as necessary.

My payments and costs are fair. I help clients in order to help myself. This is a side project to being in full-time employement. I just like helping people!

7. Service Terms

Service terms outline the scope of the services provided by the Freelancer, including deliverables and any limitations or exclusions.

Branding:

The designs I create are based upon your initial requirements.
Branding includes Logo Design & Social Media Designs (Profile Photo and Background Images). Business Cards and Leaflet/Poster designs are priced separately.

Media:

I can take photographs of your items needed to complete projects. I can use images provided by clients for projects which I have no responsibility over. (Such as breaching copyright which is solely down to the client)

Tech Support:

I believe in true professionalism, which is why we’re available whenever you need us. Whatever you need fixed, we will happily advise, assist and answer all of your questions and concerns.
Not 100% satisfied with your repair? We’ll do everything we can to correct the problem. We’ll leave you a satisfied customer and are confident you’ll come back for more.
I can provide Tech support remotely using TeamViewer. Using TeamViewer has no risk to your computer; therefore I do not take responsibility of anything that happens out of my control whilst connected to your computer.

Website Design:

The websites I create use the latest practices and architectures; ensuring your website is current and secure.
Website costs are based upon the number of pages, 1-5, 5-10, 10+ respectively, pricing going up considerably in each bracket.
Online stores are pricey; please contact me with your project so i can cost accordingly. I recommend Shopify in which I am confident in using and assisting you with your projects as a Shopify developer.

Website Hosting:

The cost to host and maintain the website is £5 per month.
This includes minimal changes and upkeep to the website.
For larger updates an additional £5 for that work is required.
Please e-mail me with any issues.
In the event of no longer requiring hosting please give me 14 days’ notice.
If you require the files of your website, please don’t hesitate to ask.
Monthly recurring payment via PayPal or bank transfer.

8. Legal Terms

Legal terms address issues such as ownership of intellectual property, confidentiality, and dispute resolution. These terms protect both parties’ rights and interests.

I am insured and have a Professional Indemnity Insurance policy alongside a Public Liability Insurance policy. Covering both myself and my clients.

9. Additional Legal Documents

In addition to these Terms, the Freelancer may require clients to sign additional legal documents such as non-disclosure agreements, intellectual property agreements, non-compete agreements, and data protection agreements.

10. Legal Review

Clients are encouraged to have these contracts and legal documents reviewed by legal counsel to ensure compliance with relevant laws and regulations and to protect their interests.

11. Dispute Resolution

Any disputes arising from the interpretation or enforcement of these Terms shall be resolved through amicable negotiation.

By engaging the services of the Freelancer, the Client agrees to abide by these Terms and Conditions.

This comprehensive Terms and Conditions page covers all the necessary aspects of the agreement between the Freelancer and the Client.

Last updated: 4th March 2024.